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Statement of Purpose Residential Care Supported Living Call Out Our Aims Meet The Team Find Us About us Training Jobs Contact Us Mission Statement and CQC Report
Aims and Objectives:Tonna care services aims to provide services which safeguard and promote the health, welfare, respect, dignity and quality of life of service users living in their own homes.Objectives are to provide services which:•Are reliable, dependable and responsive•Show courtesy, dignity and respect•Meet the assessed needs of service users•Maintain service users’ self esteem•Recognise the individuality and diversity of each service user•Maximise independence•Offer choices and enable service users to make decisions about how the care is to be provided•Tonna care services aim to achieve this by:•Employing competent, well trained management and staff•Ongoing Training and supervision of staff•All new staff to complete Induction and ‘Care Certificate’•Developing robust policies and procedures in line with relevant legislatory requirements•Providing accessible and up to date information for prospective and existing service users and their representatives•Being flexible in delivering services to meet the changing needs of those who use its services•Offering continuity of support through named, allocated support workers•Avoiding dependence by encouraging and supporting service users to participate as much as possible in their own care•Listening to comments and suggestions by service users and their representatives to develop and improve services via the annual Client Satisfaction Survey and through direct contact with Tonna Care Services Ltd staff at any time.•That staff are covered by Tonna Care Services Ltd Professional Indemnity Insurance.
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Registered Office: Suite 44 Beacontree Court, Beacontree Plaza, Gillette way. Reading, Berkshire. RG2 0BSRegistered in England No 4532773